SHIPPING
ALL ORDERS ARE DISPATCHED FROM THE UNITED KINGDOM.
TRACKING INFORMATION WILL BE PROVIDED ONCE YOUR ORDER HAS BEEN DISPATCHED. ONCE YOUR ORDER HAS BEEN DISPATCHED DELIVERY TIMES ARE AS FOLLOWS.
UNITED KINGDOM
DELIVERY: 1 - 3 WORKING DAYS
EUROPE
DELIVERY: 3 - 5 WORKING DAYS
CUSTOMS DUTIES, IMPORT TAXES, AND OTHER FEES MAY APPLY DEPENDING ON YOUR COUNTRY'S REGULATIONS.
THESE CHARGES ARE THE RESPONSIBILITY OF THE RECIPIENT.
REST OF WORLD
DELIVERY: 5 - 10 WORKING DAYS
INTERNATIONAL ORDERS MAY BE SUBJECT TO CUSTOMS DUTIES, TAXES, OR OTHER IMPORT FEES UPON ARRIVAL.
THESE CHARGES ARE NOT INCLUDED AT CHECKOUT AND ARE THE RESPONSIBILITY OF THE RECIPIENT.
RETURNS
RETURNS ARE ACCEPTED WITHIN 14 DAYS OF RECEIVING YOUR ORDER.
ITEMS MUST BE RETURNED IN THEIR ORIGINAL CONDITION, UNWORN, UNDAMAGED, AND WITH ALL ORIGINAL TAGS ATTACHED.
RETURNS THAT DO NOT MEET THESE REQUIREMENTS WILL BE REJECTED.
WE OFFER REFUNDS ONLY. EXCHANGES ARE NOT AVAILABLE.
TO START A RETURN, EMAIL NOFEAR@VIRUS.LONDON WITH YOUR ORDER NUMBER AND REASON FOR RETURN.
ONCE YOUR RETURN HAS BEEN INSPECTED, A REFUND WILL BE PROCESSED WITHIN 3 - 5 WORKING DAYS TO YOUR ORIGINAL PAYMENT METHOD.
ORIGINAL SHIPPING COSTS ARE NON-REFUNDABLE, EXCEPT WHERE AN ITEM IS FAULTY OR INCORRECT.